Privacy Policy

Effective date: 2026-07-01

Store: PetStarShip

This Privacy Policy explains how PetStarShip collects, uses, and shares information when you visit https://petstarship.myshopify.com, create an account, place an order, contact us, or use our services.

Information We Collect

Contact and account details, such as name, email address, phone number, billing address, shipping address, account login, and communication history.
Order and transaction details, such as products purchased, payment status, fulfillment status, returns, refunds, and customer-service requests.
Device and usage information, such as IP address, browser, device type, pages viewed, referring pages, cookies, and similar technologies.
Information from service providers that help us process payments, prevent fraud, fulfill orders, deliver packages, provide customer support, measure performance, or advertise responsibly.

How We Use Information

To operate the store, process payments, fulfill orders, arrange shipping, handle returns, and provide customer support.
To improve product selection, site performance, fraud prevention, security, and customer experience.
To send transactional messages and, where permitted, marketing messages that customers can opt out of.
To comply with legal obligations, enforce our terms, protect the store, and resolve disputes.

How We Share Information

We share information with service providers only as needed to operate the store, including payment processors, hosting providers, fraud-prevention tools, analytics providers, marketing platforms, fulfillment partners, shipping carriers, tax tools, and customer-support systems.

We do not sell customer personal information for money. Some advertising, analytics, or cookie activity may be considered sharing under certain privacy laws. Customers can use browser controls, cookie tools, or opt-out links where available.

Cookies

We use cookies and similar technologies to keep the store working, remember preferences, understand traffic, protect against fraud, and measure marketing performance. Blocking cookies may affect checkout, account login, cart, or other store features.

Your Choices

Customers may contact privacy@petstarship.com to request access, correction, deletion, or other privacy rights available under applicable law. We may need to verify your identity before completing a request.